Frequently asked questions

No, convocation is being postponed to a later date. The ceremonies will be rescheduled and will be hosted in the same, in-person format.

The Ontario Public Service Employees Union (OPSEU), the union that represents full-time support staff at all Ontario colleges, is currently on strike. Because of the key role support staff play in convocation, we have had to postpone the ceremonies.

This will not impact students' graduation dates. All eligible students will be able to receive their final transcript and diploma on-time and as scheduled in Fall 2025. Only our ability to host in-person ceremonies is impacted.

Dates for convocation will be announced as soon as possible. We are aiming for Winter 2026. Exact dates and locations will be communicated directly to graduates through their Sheridan email address and on this website.

All eligible graduates can now obtain their final transcript and credentials through MyCreds. The date and location of the rescheduled convocation will be communicated once details are finalized.

No, there is no action for graduating students to take right now. As more information becomes available, we will contact graduating students with updates. Be sure to check your Sheridan email account regularly for updates. You continue to have access to your Sheridan email.

We understand a possible strike disrupts travel plans. We will confirm new dates and timelines as soon as possible to allow graduating students time to plan accordingly with family and friends.

You will be able to access your digital credential from MyCreds. This is a secure digital credential wallet.

Check your Sheridan email. You will receive an email from MyCreds when your credential is ready. Look for this subject line: You have a new document in MyCreds.

Click the link inside the email. You will then be redirected to MyCreds to log in or create an account. To login, use your Sheridan email address. Once you’ve logged in, follow the prompts to access, download and share your credential.

Full instructions on using MyCreds are available here.

Physical paper copies of your degree, diploma or certificate are not available at this time. Continue to check your Sheridan email and this page for updates on how to access them at a later date.

Information and updates about the strike and convocation will be sent to your student email. We will also continue to update this FAQ page as more information becomes available. If you have questions about your transcripts or credentials, please contact convocation@sheridancollege.ca.

Sheridan's Convocation ceremonies are typically 1.5 hours long.

Make sure you arrive one hour before your Convocation ceremony is scheduled to start so that you have enough time to check in, receive your gown and assemble for the procession.

View the Ceremony Details page for instructions on where to go and what to do when you arrive.

Deferring ceremony: Students who are unable to attend their scheduled ceremony or arrive late are not able to attend any future ceremonies.

If you're late: Graduating students who arrive late will not be able to enter Convocation Hall in procession with their class. Graduates who arrive after the ceremony start time will not be permitted to cross the stage. Do not arrive late.

We suggest business or business-casual attire with comfortable shoes, as you will be standing for a significant amount of time. The ceremonial gown can be warm, so please dress accordingly.

Convocation is the official act of conferring credentials upon our graduands. We ask that you not wear anything that interferes with the ceremonial robe, hood or cord. Additionally, you cannot wear anything outside of your gown or carry any personal items with you (flowers, flags, signs, etc.) when you cross the stage.

• Your GradPass: Please have this available on your smartphone. We encourage you to download/screenshot your GradPass to your phone before you leave for your convocation – this ensures that you always have access to it. If you do not have access to your phone during convocation, please print it out ahead of time.
• Guest tickets: Make sure your guests have electronic copies of their tickets. Tickets are issued and accessible through MarchingOrder to graduating students who have completed the RSVP/registration process. Graduating students should refer to their email invitation for the link.
• No personal belongings: Leave all personal belongings with your guests or in your vehicle. You cannot cross the stage with personal belongings, including large handbags or backpacks.

No outside food or drinks are allowed in the International Centre. Complimentary water stations will be available inside the Convocation Hall.

Yes, a photographer will be there to capture student photos. The images will be available online after the ceremony for graduates to access and securely download.

Guests are also welcome to photograph graduating students during the Convocation ceremony from their seats.

Yes. You'll be able to access the live streams through our Convocation web page.

Wearing a mask is no longer required. However, Sheridan remains a mask-friendly and non-judgemental community and we encourage you to wear a mask if you feel it is the right choice for you.

Hand sanitizer stations will be available.

Once you have applied to graduate, the Office of the Registrar will evaluate your graduation eligibility. An audit is completed once final grades and standings are official, with the academic decision confirming your eligibility to graduate from program studies.

Eligible graduands will receive an email in the month before the next upcoming Convocation with instructions to register for their Convocation ceremony if they have:

1. Applied to graduate by the last day of the term.
2. Met the academic requirements for their program.
3. Been confirmed to graduate by the Office of the Registrar.

The email will be sent to your Sheridan email address. Eligible programs will be listed on the Convocation schedule once available.

International students will automatically be emailed their Confirmation of Graduation (graduation/completion) letter on the day they are cleared to graduate by the Records and Registration Team. Please monitor your Sheridan email account as the Records and Registration Team works continuously to process all graduation applications.

If you missed the deadline to apply to graduate, we will do our best to accommodate. Please submit a Service Request on myStudentCentre via the My Service Requests tile as soon as possible.

If you are not cleared to graduate one week before the next Convocation, you may not be eligible to participate.

Connect with us virtually through the Service Hub Portal or at any on‑campus Service Hub location.

If you need to change your home address or your email address, please log in to myStudentCentre to update the information.

To see your current legal name from the time of application, log in to myStudentCentre. Under "Personal Details," select and view your "Primary Name." This is the name that will be printed on your credential.

If your name is incorrect, you will need to update your name by reaching out to Academic History at academic-history@sheridancollege.ca. Please attach government issued identification and clearly state the below:

• First Name:
• Middle Name:
• Last Name:

You will be required to provide official documentation supporting your name change by May 23, 2025. Any changes after this date cannot be accommodated in time for Convocation. Fees will apply for changes requested after this date.

As you cross the stage at your Convocation ceremony, your name will be projected and visible to the audience.

Yes, your ticket is your GradPass.

A GradPass is required to pick up your gown, cross the stage and pick up your physical credential. Your GradPass is available on the Tassel RSVP website. We encourage you to download/screenshot your Gradpass to your phone before you leave for your convocation – this ensures that you always have access to it. If you do not have access to your phone during convocation, you will need to bring a printout of your GradPass.

Eligible graduands will receive an email in the month before the next upcoming Convocation with instructions to register for their Convocation ceremony if they have:

1. Applied to graduate by the last day of the term.
2. Met the academic requirements for their program.
3. Been confirmed to graduate by the Office of the Registrar.

The email will be sent to your Sheridan email address. Eligible programs will be listed on the Convocation schedule once available.

Follow the instructions in your Convocation Invitation email. The email will be sent to your Sheridan email address.

While registering for Convocation, you'll be able to email your tickets directly to your guests or send the tickets to your own email address and distribute them from there.

Digital tickets and printed tickets will both be accepted at the venue. Upon entry, each guest's ticket will be scanned for admittance.

Wi-Fi access is not available at the venue. Your guest may present a screenshot of their ticket.

All graduands are eligible for 2 guest tickets and can claim up to 2 additional tickets, for a total of 4 guest tickets. For certain ceremonies, if capacity permits, graduands may be able to select more than 4 tickets when registering.

The availability of extra tickets is limited to certain ceremonies based on Convocation Hall capacity and will be reflected on the ticket registration form.

Children over the age of three require tickets to attend the event.

Children ages three and under do not require tickets.

Children (all ages) are not permitted to sit with graduating students. Children in attendance must be supervised by an adult other than the graduating student.

The following letter confirms the spring Convocation ceremony date and can be used to support the travel requirements for your family to attend your Convocation ceremony: Visitor Letter – Spring Convocation 2025

Note: Sheridan does not provide a letter of invitation as this is the responsibility of the person inviting family members to Canada. Refer to the Government of Canada’s “Letter of invitation for visitors to Canada” page for more information on how to write an invitation letter.

To learn more about how to invite family members for Convocation, please check out Frequently Asked Questions (FAQs) available on the Immigration Resources page on Sheridan Central.

Go back to the Convocation Invitation email that was sent to your Sheridan email address. You can use the link provided in that email to log in to your Tassel account and access your tickets.

If you know your username, you can reset your password at passwordreset.sheridancollege.ca

If you don't know your Sheridan username, please call Sheridan's Service Desk for support:

Monday–Friday, 7 a.m.–10 p.m. EST
905-845-9430, x2150

If you're no longer able to attend or have changed your mind about attending Convocation after you’ve already registered, please log in to your Tassel account and update your Convocation RSVP.

Your Convocation Invitation email includes instructions for how to order your gown. The email will be sent to your Sheridan email address.

Gown size is determined by your height in centimetres or in feet and inches. Make sure you enter your height when completing your Convocation RSVP.

You will pick up your gown on the day of your ceremony at the venue. Plan to arrive one hour before your Convocation ceremony to make sure you have enough time to check in, receive your gown and assemble for the procession.

At the end of the ceremony, you’ll need to return your gown. Students who do not return their gowns will be subject to an “All Services Hold” until the gown has been returned or paid for.

No, you do not have to attend Convocation to receive your credential.

You can choose to instead pick up your credential at our Hazel McCallion Campus (Mississauga) during the in-person pickup period or by appointment. You'll need your Sheridan Student ID card or government-issued photo ID to collect your credential.

Or you may request that it be mailed to your home address at cost.

A digital credential will also be made available to you.

Eligible graduands who opt to get their credential before the next upcoming Convocation ceremonies will still be invited. Retrieving your credential earlier saves you the wait time to pick it up after your ceremony. Eligible programs will be listed on the Convocation schedule once available.

Yes, you may request that your credential be delivered to your home address. Make sure your home address and personal information are correct in myStudentCentre.

How to request delivery:

You will need to email academic-history@sheridancollege.ca to request delivery.

If you have provided an international address, it will be confirmed by our Academic History team before your credential is mailed, and an international phone number will be required for delivery.

Courier fees apply:

• Parchment courier fees – Ontario: $20 CAD
• Parchment courier fees – other provinces/territories, and the U.S.: $35 CAD
• Parchment courier fees – international destinations: $50 CAD

How to make your payment for courier fees:

Before emailing academic-history@sheridancollege.ca to request delivery, please make your payment for courier fees using one of the following methods. Please allow 3–5 business days for your payment to reach Sheridan.

Online banking

• Log in to your online account with your bank or financial institution.
• Add Sheridan to your list of Payees.
• Your account number is your nine-digit Sheridan Student ID Number.
• Retain the reference number of your transaction.

In-person banking

• Visit your local financial institution / bank branch.
• Inform the teller that you are making a payment to Sheridan College and present them with your nine-digit Sheridan Student ID Number.
• Retain a copy of your transaction receipt.

CIBC's Student Pay Portal

• CIBC Student Pay supports payments from all Sheridan students and allows you to pay at a preferred currency rate.
• Visit cibc.sheridancollege.ca to see the payment options available to you.
• Domestic payments can be made through CIBC's Student Pay Portal using Mastercard, Visa and direct debit.

Payments are not accepted on campus

In-person payments are not accepted at any of Sheridan's campuses.

The Sheridan Student Union (SSU) has partnered with Lassman Studios to offer graduation photos.

Information on booking appointments can be found on the SSU's Graduation Photos page.

Frames: You can purchase a frame for your credential. (Online Only)

Class rings: You can order a class ring through our supplier Jostens. (Online Only)

Sheridan-branded items: You can visit any of our Campus Stores for Sheridan-branded items.

StageClip video: You will be able to purchase a personalized video clip of your moment on stage, thanks to Sheridan College’s partnership with StageClip. Shortly after your ceremony, you’ll receive access to view your clip. Once available, you can purchase it to download and share with family and friends.

Flowers: You can pre-order flowers through our partner for pick up at Convocation.

Note: Helium balloons are not permitted in the Convocation venue.

Being a Sheridan graduate means being part of a community of 235,000+ alumni who will support and encourage you through a lifetime of accomplishments.

Grads can take advantage of exclusive event offerings, discounts and benefits, and access to our monthly alumni publication.

Stay connected with us by following @sheridanalumni and check out our resources for grads to see how we can help as you begin your next adventure.

Contact us at any time by email (alumni@sheridancollege.ca) or phone (905-815-4078).