Withdrawals and Refunds

Complete the withdrawal form in myStudentCentre (on the "My Service Requests" tile) by the deadline noted (10th day of classes). Withdrawal deadline dates can be found on the Academic Calendar.

• On the Service Requests page, select "Create New Request."
• Under the Request Category column, select "Student" and then click "Next."
• Under the Request Type column, select "Program Withdrawal Request" and then click "Next."
• Input your comment in the textbox and upload any relevant documentation related to the request.
• Please include your program and specify whether you would like to withdraw from the term or your program overall.
• Note: if you do not provide this information, you will be withdrawn from your program.

The status of the withdrawal request will be updated when the process is completed.

If you do not formally withdraw by the deadline, you'll be required to pay the full tuition and fees for the semester. Your tuition fee deposit is non-refundable.

Before you decide to withdraw from a course or semester, we recommend speaking with an International Student Adviser to discuss the potential impacts of withdrawing on study permits and/or immigration status in Canada. Book an appointment to speak with an International Student Adviser.

New students

If you are starting your first semester in a new program and have decided to withdraw, you must complete the International New Student Deferral/Refund Form by the deadline noted (10th day of classes). Withdrawal deadline dates can be found on the Academic Calendar. If you do not formally withdraw by the deadline, no refund will be processed and you'll be required to pay the full tuition and fees for the semester. Your tuition fee deposit is non-refundable.

Returning students

If you are a returning student and have decided to withdraw from your program or semester, you must complete the withdrawal form in myStudentCentre (on the "My Service Requests" tile) by the deadline noted (10th day of classes). Withdrawal deadline dates can be found on the Academic Calendar.

• On the Service Requests page, select "Create New Request."
• Under the Request Category column, select "Student" and then click "Next."
• Under the Request Type column, select "Program Withdrawal Request" and then click "Next."
• Input your comment in the textbox and upload any relevant documentation related to the request.
• Please include your program and specify whether you would like to withdraw from the term or your program overall.
• Note: if you do not provide this information, you will be withdrawn from your program.

The status of the withdrawal request will be updated when the process is completed.

If you do not formally withdraw by the deadline, you'll be required to pay the full tuition and fees for the semester. Your tuition fee deposit is non-refundable.

Domestic and returning international students who formally withdraw by the applicable deadline are entitled to a refund of the full tuition and ancillary fees for the semester or program period, less the tuition deposit, and a refund in full of any tuition and ancillary fees paid in advance for subsequent semesters.

If you withdraw after the withdrawal deadline, or if you do not submit a request on the "My Service Requests" tile in myStudentCentre, no refund will be issued and all outstanding fees must be paid.

For international students starting their first semester in a new program, all fees are subject to a non-refundable registration charge. This charge varies by program in the range of CAD $1,038–$3,800.

The refund is calculated as follows: fees paid - international student tuition fee ÷ domestic student tuition fee x $500

International students who are refused their study permit or who do not meet the conditions of their offer will receive a full refund of fees paid minus a $200 administrative fee. For refused study permits students must provide a proof of the refusal (copy of Immigration document) before the 10th day of classes by completing the International New Student Deferral/Refund Form. Proofs of the refusal for previous semesters are not accepted.

The Health Insurance fee is non-refundable after the first day of class. All other refundable fees will be refunded.

Frequently asked question: If my visa is refused after I begin studying remotely, am I entitled to a refund?

You may apply for an exception to obtain a partial refund if you receive a visa refusal after the official withdrawal deadline.

You are required to:

1. Complete the Refund / Reversal of Charges Appeal Form to upload a copy of your visa refusal letter. At the end of the form, select "Refund."
2. Submit a withdrawal request on the My Service Requests tile in myStudent Centre.

• On the Service Requests page, select "Create New Request."
• Under the Request Category column, select "Student" and then click "Next."
• Under the Request Type column, select "Program Withdrawal Request" and then click "Next."
• Input your comment in the textbox and upload any relevant documentation related to the request.
• Please include your program and specify whether you would like to withdraw from the term or your program overall.
• Note: if you do not provide this information, you will be withdrawn from your program.

The Fee Refund Appeal Committee will then consider your request for a refund of fees minus any non-refundable fees as per the related Student Account Procedure for example, administrative fee of $200, health insurance fees, program kit fees).

You will not receive academic credit for the semester in which you receive a refund. Entrance scholarship, if awarded, will be reversed.

The Refund / Reversal of Charges Appeal Form must be received by Sheridan by the last day of the semester in order to be considered for a refund. View the Academic Calendar to find out the last day of the semester.

If you do not submit the Refund / Reversal of Charges Appeal Form by the end of the semester, or if you receive a refusal from Immigration, Refugees and Citizenship Canada (IRCC) after the end of the semester, you will not be eligible to receive a refund for that semester.

Your refund will be sent as an email money transfer (i.e., Interac e-Transfer) to your Sheridan student email account.

Your refund will be sent to the account that the payment was made from.

Any refund, less the non-refundable tuition deposit, will be directed to the National Student Loans Service Centre to pay down current year OSAP debt. All other tuition and ancillary fees, except for the Academic Co-op Charge, will be refunded to you by email money transfer (i.e., Interac e-Transfer) if you formally withdraw by the deadline.

If your fees were paid by OSAP and another means (e.g., Canadian bank account), they will be refunded to you based on the method of payment (see above for more information).

Your refund will be issued by wire transfer. You will be contacted at your Sheridan student email account by a member of the Student Accounts refund team with further instructions. Note: A $50 bank wire transaction fee will be deducted from your refund.

If you would like to request a deferral on your offer of admission to a subsequent semester, please email admissions@sheridancollege.ca.

If you're requesting a deferral to a subsequent academic year, your request will be reviewed by the Deputy Registrar, New Student Enrolment.

All deferral requests must be submitted by completing the International New Student Deferral/Refund Form before the 10th day of classes. Deferrals are subject to approval and cannot always be accommodated.

• Deferrals that can be accommodated will be processed with no deduction in fees.
• Deferral requests that cannot be accommodated will be processed as refunds, with fee deduction as per the refund policy.

Frequently asked question: If my visa is refused after I begin studying remotely, can I defer my program and get a new offer letter to reapply for the visa?

You may apply for an exception to defer partial fees to a future semester if you receive a visa refusal after the official withdrawal deadline.

You are required to:

1. Complete this Refund / Reversal of Charges Appeal Form to upload a copy of your visa refusal letter. At the end of the form, select "Hold the fees on account for a future intake."
2. Submit a withdrawal request on the My Service Requests tile myStudentCentre.
3. Apply for a new semester through your application portal. Application is subject to program availability. The admissions team will assess your application for a new offer.
4. The Fee Refund Appeal Committee will then consider your request for a reversal of fees minus any non-refundable fees as per the related Student Account Procedure (for example, administrative fee of $200, health insurance fees, program kit fees).

You will not receive academic credit for the semester in which you receive a fee reversal. Entrance scholarship, if awarded, will be reversed.

The Refund / Reversal of Charges Appeal Form must be received by Sheridan by the end of the semester in order to be considered for a fee reversal. View the Academic Calendar to find out the last day of the semester.

To be clear, if you do not submit the Refund / Reversal of Charges Appeal Form by the end of the semester, or if you receive a refusal from Immigration, Refugees and Citizenship Canada (IRCC) after the end of the semester, you will not be eligible to receive a fee reversal for that semester.

Additional notes:

• Once the new offer is issued, you will be considered a candidate for the new semester, so all rules and regulations for the new semester will apply.
• The refund policy of the new semester will take precedence. You will not be able to use the current semester's visa refusal letter to claim a refund for the new semester.