Unlock Sheridan: Apply and Explore events
Thursday, June 12, 2025 | Brampton
Saturday, June 14, 2025 | Oakville
Register and attend for your chance to win a New Student Kit valued at $3,000.
Duration
1 year
Location
Virtual
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Overview
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Courses
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Admission Requirements
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Careers
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Co-op
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Fees & Financial Aid
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Learning Outcomes
Gain in-demand skills to help employers improve operational efficiency.
Program Overview
Things you'll do and learn
- Develop business processes to achieve organizational goals.
- Integrate appropriate technologies for analysis and development of business processes.
- Create sound business arguments, using financial and cost analysis to justify any process change.
- Use SAP enterprise resource planning software (Sheridan is a member of the SAP University Alliances program).
Innovative learning
- Case Studies: allow you to explore practical situations in a structured learning environment.
- Industry Project: As part of a small consulting team, you'll tackle a real business problem with a client company.
- Co-op: At the end of the academic portion of the program, you may apply to participate in a work term to gain further hands-on experience.
Accredited program
The Business Analysis and Process Management graduate certificate is affiliated with the International Institute of Business Analysts (IIBA).
The program focuses on manufacturing, supply chain, financial services and health care industries, in both the public and private sectors.
Become a Certified Supply Chain Leader (CSCL)
Sheridan's Pilon School of Business (PSB) has partnered with the National Institute of Supply Chain Leaders to provide students with a more efficient path towards earning one of the supply chain industry's most sought-after professional designations.
Graduates of Sheridan's Business Analysis and Process Management program may be eligible for advanced standing towards attaining the Certified Supply Chain Leader (CSCL) designation — a credential that can increase your employability, earning power and advancement opportunities.
Unlock entrepreneurial and changemaking skills as part of your career toolkit
All students enrolled in Pilon School of Business programs get a free student membership to Sheridan EDGE, an entrepreneurship hub for impact entrepreneurs to grow their ventures, collaborate and develop new skills. The membership includes:
- Learning modules that explore entrepreneurship, intrapreneurship, ideation and innovation and changemaking.
- Access to exclusive events.
- Collaboration with faculty advisers who provide personalized guidance.
- And more.
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Faculty
Designation
Ontario College Graduate Certificate
Duration
1 year (2 Semesters)
Location
Virtual (Online)
Possible Careers
Courses
Creative, innovative learning is at the core of all Sheridan’s courses. Here are the courses you’ll take in this program.
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Semester 1
CODE TITLE CREDITS FINA 55142 Applied Financial Analysis 3 BUSM 54049 Business Processes 4 APPL 51110 Computer Software Applications 4 MGMT 55142 Operations Management 4 DSGN 53314 Process Modeling 4 MGMT 50199 Leadership Development 3 COWT 53816 Cooperative Education Forum 1 Total credits: 23
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Semester 2
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Semester 3
Courses subject to change.
Current students should refer to their Academic Requirements in myStudentCentre to track their academic progress and outstanding course requirements.
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Faculty
Designation
Ontario College Graduate Certificate
Duration
1 year (2 Semesters)
Location
Virtual (Online)
Possible Careers
Admission Requirements
Program Eligibility
- Postsecondary 3-year advanced diploma or
- Postsecondary 3- or 4-year degree
Or
- Postsecondary 2-year diploma* and/or
- Demonstrated competence through educational experience and/or related work experience*
Applicant Selection
*Applicants who apply with a postsecondary 2-year diploma or work experience will be requested to submit a supplemental admission requirement (submission), which includes details of related work experience, and a cover letter, which summarizes your career goals and reasons for wanting to take this program. The Office of the Registrar will update your application in the Sheridan Application Portal to let you know if a submission is required.
Eligible applicants will be selected based on previous academic achievement or academic achievement and the supplemental submission.
Domestic applicants
- Postsecondary transcripts indicating courses completed to date must be submitted to ontariocolleges.ca at the time of application.
- Domestic applicants with education outside of Canada must have their transcripts assessed for equivalency through ICAS or WES. A comprehensive (course-by-course) post-secondary credential assessment is required.
- Private career college courses and/or credentials are not acceptable as admission requirements for Sheridan programs.
International applicants
- Official postsecondary transcripts, indicating courses completed to date, and credential must be submitted at the time of application. In case the transcripts/certificates are not in English, note that these documents must be accompanied by a notarized, official translation into English. Translated copies must also be accompanied by a copy of the original transcript.
- International applicants need to follow the international application process.
English Language Proficiency
All applicants whose first language is not English must meet Sheridan’s English proficiency requirements.Applicants who do not meet the admission requirements for this program may be advised individually regarding other related programs.
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Faculty
Designation
Ontario College Graduate Certificate
Duration
1 year (2 Semesters)
Location
Virtual (Online)
Possible Careers
Career Opportunities
As a graduate of Sheridan's Business Analysis and Process Management program, you'll have gained skills that are highly valued by employers in Canada, the United States and Europe.
Here are some jobs you might find:
- Business Analyst
- Project Manager
- Business Process Analyst
- Supply Chain Analyst
- Change Management Specialist
- Global Process Architect
- Operations Planner
- Process Adviser or Analyst
Book a campus tour
Faculty
Designation
Ontario College Graduate Certificate
Duration
1 year (2 Semesters)
Location
Virtual (Online)
Possible Careers
Co-op
Students in this program may apply to the Co-op program during their first academic semester. Enrolment in the Co-op program is limited through an additional Co-op application process that takes place in the first semester. Students in the Co-op program are eligible to complete a Co-op work term during the 4-month term following the second semester. The program-specific academic standard required for participation in Co-op can be found here: Academic Standards for Co-op and Internship.
Co-operative Education is a form of work-integrated learning that links classroom learning with paid or unpaid work experiences within a professional environment. Co-op work terms are related specifically to the academic studies of each student. The work terms provide an opportunity to learn by doing. You’ll apply theory to practice, develop a meaningful view of the working world, and cultivate an awareness of yourself as a professional.
Students receive in-class and 1-on-1 career education support to help prepare for the work term. The Co-op component is delivered by Sheridan’s Co-operative Education Office, which facilitates over 1800 Co-op/Internship work terms per year Sheridan-wide.
Learn more about Cooperative Education and Internships at Sheridan.
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Faculty
Designation
Ontario College Graduate Certificate
Duration
1 year (2 Semesters)
Location
Virtual (Online)
Possible Careers
Program Fees
Fees shown here are estimates only. Fees are in Canadian dollars and include tuition, health insurance and ancillary charges.
The fees shown here are for the 2025–2026 academic year, and are subject to change. The fees displayed are for the first two (2) academic semesters of study at Sheridan unless otherwise noted; fees for subsequent semesters are not reflected on this website.
Fees for Canadian students
$6,545.50Notes: Co-op students must pay an additional fee of $535 in the term prior to each co-op work term.
Fees for International students
$21,244.50Financial Aid & Awards
Your education is a big investment, and we're here to help! Keep an eye on our Financial Aid & Awards page for regular updates, and check out these important links:
- Ontario Student Assistance Program (OSAP)
- Scholarships, awards and bursaries
- Work Study Assistance Program
International Entrance Scholarship
International students beginning their full-time postsecondary studies at Sheridan may receive an entrance scholarship. A separate application is not required. Visit the International Entrance Scholarship page for details.
Book a campus tour
Faculty
Designation
Ontario College Graduate Certificate
Duration
1 year (2 Semesters)
Location
Virtual (Online)
Possible Careers
Learning Outcomes
- Develop new or improved innovative business processes from gap analysis through process design in support of a company's strategic objectives in a socially responsible manner.
- Develop business models that support a company's strategic objectives.
- Articulate the interdependence between financial and operational metrics used in value chain analysis to key decision makers.
- Appraise the impact on financial and operational performance of specific business processes/models.
- Evaluate the opportunities for business process and supply chain improvement based on current best practices across industries, as well as new breakthrough thinking.
- Analyze the key business processes that drive the value chain of an organization throughout the entire product life cycle.
- Articulate the impact of proposed changes to all major stakeholders and levels of the organization.
- Evaluate current global business issues and their impact on various enterprises.
- Identify the steps required to manage change in a practical and achievable fashion.
- Interact effectively and professionally, using influencing, communication and consultative skills across all levels and functions of businesses, in a customer-centric and ethical manner.
- Integrate appropriate information and other technologies, both existing and emerging, in developing business processes and business models.
- Deliver a project in a timely manner using project management tools and techniques.
- Work effectively on team projects and research assignments respecting the diversity to all team members.
Book a campus tour
Faculty
Designation
Ontario College Graduate Certificate
Duration
1 year (2 Semesters)
Location
Virtual (Online)
Possible Careers
Program availability
Domestic
International
Ontario College Graduate Certificate
Full-time 1 year Program code: PBAPM
| Start date | Campus | Delivery | Status |
|---|---|---|---|
| Sep 2025 | Virtual (Online) |
Online Synchronous
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Domestic Available
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