Tickets
Discounts and promotions
Group discounts
Theatre Sheridan offers discounts for groups of 15 or more. Some conditions apply — please call the Box Office for details. Note: Theatre Sheridan limits each purchaser to ONE discount for each full-price ticket sold.
Alumni discounts
Theatre Sheridan offers an alumni discount. Please call the Box Office for details. The alumni discount is available for Sheridan alumni only and cannot be used to purchase tickets for others.
Gift certificates
Theatre Sheridan offers gift certificates. Please contact the Box Office for details and purchase.
Subscriptions
Become a Theatre Sheridan subscriber and receive early access to our next season announcement plus discounts to our Full-Scale Musicals.
Gold subscription
Buy tickets to all four of our Full-Scale Musicals and receive 15% off tickets.
Silver subscription
Buy tickets to two or three of our Full-Scale Musicals and receive 10% off tickets.
Box Office
The Theatre Sheridan Box Office is on your left when you enter through the campus's main entrance (B-Wing).
Hours
Standard hours:
Tuesdays and Thursdays, 11 a.m–3 p.m.
Hours during show season:
Two weeks before shows open and while shows are running, the Box Office is open Tuesday–Friday, 11 a.m.–3 p.m.
Hours the day of your show:
On performance days, the Box Office is open one hour before performance times.
Contact
Email: boxoffice@sheridancollege.ca
Phone: 905-815-4049
Location:
Theatre Sheridan – Sheridan College
1430 Trafalgar Road, Oakville, ON
Main entrance (B-Wing)
The Theatre Sheridan Box Office is on your left when you enter through the main entrance.
Ticket sales and payment
All ticket sales are final and non-refundable with occasional exceptions — please see our Refund Policy for details.
In accordance with updated Payment Card Industry Data Security Standards, Theatre Sheridan is no longer able to accept mail-in subscription forms. We are also not able to accept credit card payment over the phone. We are happy to work with all our patrons to support your purchases and will do everything we can to provision a seamless transition while remaining in full compliance of these updated rules.
All ticket orders, whether online or at the Box Office counter, are considered final sale and must be accompanied by full payment. Theatre Sheridan accepts VISA, MasterCard, cash and cheques made payable to 'Sheridan College of Technology & Advanced Learning.' We are currently unable to accept AMEX or debit card transactions.
New fees
The $2.00 Facility Reinvestment Fee goes back to Theatre Sheridan operations to support necessary maintenance of our venues. We have adjusted base ticket pricing to absorb this fee. For example, a $30.00 Adult ticket is listed as $28.00 + $2.00 Facility Reinvestment Fee.
The $1.25 Processing Fee is an additional fee required by our new Box Office service.
Exchanges
Tickets may be exchanged for an alternative performance of the same show, provided notice is given to the Box Office at least two business days before the date on the ticket you wish to exchange. All exchange requests are subject to availability.
Additional processing fees may apply.
Refund Policy
The health and safety of our audiences, students, faculty and staff is our top priority. If you're ill, we encourage you to stay home and we will be happy to accommodate you. You may choose from the following options:
- Exchange your tickets for a different date (subject to availability).
- Convert the amount of your ticket into a donation for a tax receipt.
- Hold the amount on your account for future use (as a gift certificate).
In the event of a show closure for any reason (including but not limited to: global pandemic, school closure, or other unforeseeable event) a member of the Box Office staff will reach out to support a timely refund process.
Additional processing fees may apply.
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