Box Office and Ticket Information
Pricing
| Ticket type | Base price | Total with fees* |
|---|---|---|
|
Adult (18–64) |
$33 |
$36.50 |
|
Senior (65+) |
$28 |
$31.50 |
|
Youth (3–17) |
$28 |
$31.50 |
|
Student (Non-Sheridan) |
$28 |
$31.50 |
|
Sheridan Staff/ |
$18 |
$21.50 |
Subscriptions
Become a Theatre Sheridan subscriber and receive early access to our next season announcement plus discounts to our Full-Scale Musicals.
Gold subscription
Buy tickets to all four of our Full-Scale Musicals and receive 15% off tickets.
Silver subscription
Buy tickets to two or three of our Full-Scale Musicals and receive 10% off tickets.
Discounts
Group discounts:
10% off (groups of 15 or more)
Alumni discounts:
$10 off
High school student groups:
50% off
Gift certificates are also available
For full details on all discounted ticket options and gifts, please see our Ticket Sales Terms and Conditions.
Box Office
The Theatre Sheridan Box Office is on your left when you enter through the campus's main entrance (B-Wing).
Hours
Standard hours:
Tuesdays and Thursdays, 11 a.m–3 p.m.
Hours the day of your show:
On performance days, the Box Office is open one hour before performance times.
Contact
Email: boxoffice@sheridancollege.ca
Phone: 905-815-4049
Location:
Theatre Sheridan – Sheridan College
1430 Trafalgar Road, Oakville, ON
Main entrance (B-Wing)
The Theatre Sheridan Box Office is on your left when you enter through the main entrance.
Ticket Sales Terms and Conditions
All ticket sales are final and non-refundable. Exceptions may apply in extenuating circumstances. Please see our Refund Policy for details.
In accordance with updated Payment Card Industry Data Security Standards, Theatre Sheridan is no longer able to accept mail-in subscription forms. We are happy to work with all our patrons to support purchase requests and will do everything we can to provide a seamless transition while remaining in full compliance with these updated rules.
Theatre Sheridan accepts VISA, MasterCard, American Express and cash.
Discounts cannot be combined.
Gift certificates have no expiration date and can be purchased online.
Fees
$2.25 Facility Reinvestment Fee: 100% of these fees are reinvested in Theatre Sheridan operations to support necessary maintenance of our venues.
$1.25 Processing Fee is an additional service fee required by TixHub, our Box Office service provider.
Exchanges
Tickets may be exchanged for an alternative performance of the same show, provided notice is given to the Box Office at least two business days prior to the date on the ticket you wish to exchange. All exchange requests are subject to availability. Additional processing fees may apply.
Refund Policy
If a ticket exchange is not possible, our refund options include:
- Convert your ticket into a charitable donation for a tax receipt.
- Convert your ticket to a gift certificate with no expiration date for a future purchase.
In the event of a show closure for any reason (including but not limited to school closure or other unforeseeable event) a member of the Box Office staff will reach out to support a timely refund process. Additional processing fees may apply.
Accessibility
Sheridan College is equipped with ramps and wheelchair facilities. Theatre Sheridan has limited accessible seating in both our venues. Please contact the Box Office for more information.
In/Out and Latecomers' Policy
Please plan to arrive at least 15 minutes before showtime. Depending on the venue and the specific requirements of each show, our In/Out and Latecomers' Policies may vary. We will communicate specific details before your arrival and will have Front of House staff available to provide support as needed.
Relaxed Performances
Theatre Sheridan now offers Relaxed Performances! Please refer to each show information page on our website for specific Relaxed Performance dates.
A Relaxed Performance is a performance where some elements of the show have been adjusted to make our performances more accessible. These adjustments could include:
- Keeping the house lights on at a low setting.
- Changing some lighting cues to be less visually stimulating.
- Adjusting the level of loud noises.
- Providing a pre-show introduction to the performance.
- Relaxing our In/Out Policy to allow patrons more freedom to leave and re-enter the theatre as needed.
While Relaxed Performances were originally designed for people with disabilities, there are benefits for anyone who would like to attend! The aim of a Relaxed Performance is that the content and experience of the show is close to the original artistic intent, while the environment is more relaxed for the audience. If any of these adjustments sound appealing or may enhance your experience, please join us at one of our Relaxed Performances!
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